top of page

Privacy Policy

This Privacy Policy applies to all personal information collected by Stevens Marine Group Pty Ltd (“SMG”, “we”, “our”, “us”) both online and offline. It explains how we collect your information, why we collect it, how we use it, and what controls you have over your personal information.

SMG is committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and to protecting your privacy when dealing with us.

​

1. Collection of Information

Some information provided to us is considered personal or private. Without certain personal details, we may not be able to provide our services effectively. We only collect personal information where it is reasonably necessary for our business activities.

​

Online collection

Personal information may be collected by SMG when you:

  • Contact Stevens Marine Group or make an enquiry

  • Communicate with any member of SMG staff

  • Sign up to receive newsletters or project updates

  • Register for our mailing list

  • Submit forms through our website or digital platforms

​

Offline collection

Personal information may also be collected when you:

  • Provide your business card to SMG staff

  • Sign in at an SMG event, meeting, or project site

  • Engage with SMG personnel during service delivery

At or before the time your information is collected, reasonable steps will be taken to ensure you understand: who we are, why your information is being collected, how it may be used, and your right to access or correct your information.

​

2. Use of Information

We may use or disclose your personal information for the primary purpose for which it is collected, including:

  • Providing our dredging, marine, or civil services

  • Administering our services or contracts

  • Communicating project updates or service changes

  • Record-keeping following project completion

  • Operational, safety, and technical communication

We may also use your information for secondary purposes related to the primary purpose and within your reasonable expectations.

Your personal information will not be disclosed outside our organisation except in accordance with this policy or as required at the time of collection.

​

We may use or disclose information if:

  • You have provided consent

  • We believe it is necessary to prevent a serious threat to life, health, or safety

  • We suspect unlawful activity and disclosure is required for investigation

  • Required by law (subpoena, warrant, court order, etc.)

  • Necessary for law enforcement, regulatory compliance, or tribunal proceedings

​

3. Links to Other Websites

Our website or documents may contain links to external organisations. Those organisations may collect their own personal information.
SMG is not responsible for the privacy practices or content of any linked websites. We encourage users to review each organisation’s privacy policy before submitting personal information.

​

4. Security and Storage of Information

SMG places strong emphasis on the security of information relating to our clients, suppliers, subcontractors, employees, and project partners.

We maintain physical, electronic, and procedural safeguards to protect against loss, misuse, or alteration of personal information under our control.

Data retention and disposal

Personal information is destroyed or de-identified when:

  • It is no longer required for our business functions, or

  • You request removal from our systems and communications (where legally permissible).

Information retained for legal, safety, audit, or accounting reasons may be securely archived and stored on protected servers.

Access to information stored within SMG systems is restricted to authorised personnel using secure login credentials.

Internet transmission

No data transmitted over the internet can be guaranteed fully secure. While we strive to protect information, SMG cannot warrant the complete security of data transmitted to us online. Users provide information at their own risk.

Once received, SMG takes all reasonable steps to ensure data security on our internal systems.

Users remain responsible for keeping login details, passwords, and personal credentials secure.

​​​

5. Access to and Correction of Information

SMG aims to maintain accurate, complete, and up-to-date records.

You may request access to the personal information we hold about you, subject to the Australian Privacy Principles.
If information is incorrect, we will amend it once satisfied the correction relates to your personal data.

If access is denied for lawful reasons, we will provide an explanation.

​

6. Complaints

Complaints regarding this Privacy Policy or SMG’s handling of personal information can be made via:

📧 Email: BradleyS@stevensmg.com.au

We will investigate all complaints thoroughly and aim to resolve any issues in accordance with the Privacy Act.
If you remain unsatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

​

7. Cookies and Website Data

SMG may collect non-personal analytical data when you visit our website, including:

  • IP address

  • Date and time of visit

  • Pages viewed

  • Files downloaded

  • Browser type

  • Referring website

This information helps us evaluate website performance and improve user experience.

This data does not personally identify you and is used only for analytical and service improvement purposes.

​

8. Acceptance

By using the Stevens Marine Group website or engaging with our services, you acknowledge and accept this Privacy Policy.

​

​

bottom of page